Reporting Incidents

The University endorses a reporting policy that strongly encourages victims to report all criminal incidents to the police immediately, regardless of their nature. It is important that all crimes occurring on campus be reported to ensure that appropriate action(s) can be taken.

On-campus crimes should be reported to the UCPD, and off-campus crimes need to be reported to the law enforcement agency having jurisdiction over the location of occurrence. Emergencies are best reported using available telephone 9-1-1 systems, and non-emergencies are better reported using routine channels.

The UCPD has the primary jurisdiction and responsibility for investigating crimes and providing police services to the University of California campus. The City of Riverside Police Department does not handle calls for services on the campus, they refer such calls to the UCPD.

Emergencies

Any Police/Fire/Medical emergency can be reported utilizing a variety of methods, including: the 9-1-1 emergency reporting system, campus Emergency Call Boxes, campus emergency phones, and by walking-in to the Police Department.

9-1-1

The UCPD is the Public Safety Answering Point (PSAP) for all 9-1-1 calls originating from campus telephones. UCPD will therefore coordinate all emergency responses requiring police officers, fire department personnel, paramedics, and/or emergency medical transportation. To utilize the 9-1-1 reporting system:

On any campus phone 9-1-1.

On any campus pay phone dial 9-1-1.

Emergency Call Boxes

Emergency Call Boxes (ECBs) are located in, or adjacent to, most campus parking lots. They are connected to the Police Department Communications Center by cellular telephones, and each one emits an identifier code which alerts the Police Dispatcher of the location of the box being activated. It is important for campus community members to learn the locations of ECBs, especially those located along frequently traveled campus routes (maps are available from UCR Parking Services which denote the locations of ECBs). To use the system:

Follow the instructions on the box.
When the ECB is opened and the interior button is activated, it immediately alerts the Police Dispatcher that someone has activated the ECB.
Talk to the Police Dispatcher on the cellular telephone.

Campus Emergency Phones

Campus emergency phones are located in various campus buildings and in all campus building elevators. They are connected directly to the UCPD Communications Center.

To use an emergency phone simply pick-up the receiver and wait for the Police Dispatcher to come on the line.

Walking-In

The Police Department Station is located at 3500 Canyon Crest Drive (at the corner of Canyon Crest Drive and Linden Street next to UCR Parking Lot 24). Since the department operates 24 hours-per-day, 365 days-per-year, you may report any emergencies by coming directly to the Police Station.